Stop Doing the HighLevel Work Yourself
Hand your workflows, funnels, CRM updates, campaigns, sub-account tasks and everyday HighLevel work to a team that already knows the platform. No recruiting. No training. No payroll. No full-time hire. Just send us the work and we'll get it done.
You Didn't Start an Agency to Spend All Day Building Workflows.
As an agency grows, the founder and team become buried in the day-to-day technical work. Eventually the agency has two options: hire more people, or keep doing the work themselves.
More Flexible Than Hiring a Traditional VA
Instead of hiring one person and hoping they can do everything, get access to a team that lives inside HighLevel every day.
Hiring One VA
- ✕Recruitment costs & time
- ✕Interviewing candidates
- ✕HighLevel training required
- ✕Payroll, taxes & contracts
- ✕Day-to-day management overhead
- ✕Holiday & vacation cover
- ✕Sickness coverage gaps
- ✕Replacing them if they leave
- ✕Single skillset (good at workflows, weak at funnels)
- ✕Paying for idle, unused capacity
NexGenHighLevel VA Team
- Already fully HighLevel trained & certified
- Zero recruiting or headhunting costs
- No payroll, contracts or employment admin
- No holiday, sickness or replacement cover needed
- Scalable monthly capacity (change anytime)
- Every task routed to the right specialist
- Dedicated project management on Growth & Scale
- 100% white-label capable for agency clients
- Precise hours tracking and full audit trails
- Central task dashboard to monitor real-time progress
Choose Your VA Capacity.
Flexible monthly hours packs pooled at the agency level. Use them across your own agency account and any client sub-account.
Best for light workflow maintenance, bug fixing, and routine client QA.
- 20 hours per month included
- Agency-level pooled capacity
- Use across any client sub-account
- Central task submission portal
- Workflows, funnels & forms
- Additional hours: $15/hour
Monthly rolling contract, cancel anytime
Great for building funnels, onboarding client sub-accounts, and running campaigns.
- 50 hours per month included
- Agency-level pooled capacity
- Use across all client sub-accounts
- Dedicated project-management coordination
- White-label client support capability
- Full CRM, pipeline & funnel builds
- Additional hours: $12/hour
Monthly rolling contract, cancel anytime
Dedicated assistant capacity for scaling agencies with heavy client volume.
- 100 hours per month included
- Agency-level pooled capacity
- Dedicated multi-specialist team
- Senior project management & QA
- Fast-track task prioritization
- White-label client communication
- Full platform execution & migrations
- Additional hours: $10/hour
Monthly rolling contract, cancel anytime
All monthly packages renew automatically. Unused hours do not roll over to the following month, so we encourage agencies to plan task submission evenly across each billing cycle. Additional hours are charged at the discounted tier rate stated above.
How It Works
Four simple steps from submitting a task to tracking completion.
Choose Your Monthly Capacity
Choose 20, 50 or 100 hours per month depending on how much work your agency needs completed. Hours are pooled at the agency level and can be used across your agency and all client sub-accounts.
Submit Your Tasks
Tasks are submitted through the NexGenHighLevel back office, or the Agency-Level VA Tasks menu item inside HighLevel. Submit task title, client/sub-account, instructions, priority, required date, attachments, Loom links and relevant URLs.
We Assign the Right Person
NexGenHighLevel reviews the task and assigns it to the appropriate HighLevel team member based on the work required. Growth and Scale customers receive dedicated project-management coordination.
Track Everything
See every task move through Queued, Assigned, In Progress, Waiting on Agency, Waiting on Client, QA and Completed — alongside estimated hours, actual hours, hours remaining and completion notes.
What Can Your VA Team Do?
A broad range of execution work, routed to the right specialist for each task.
Workflows & Automation
- •Build & modify workflows
- •Troubleshoot workflows & triggers
- •Lead nurture sequences
- •Appointment reminders & no-show flows
- •Missed-call text back
- •Reactivation campaigns
- •Internal notification routing
- •Workflow testing & documentation
CRM & Pipelines
- •Pipeline creation & updates
- •Opportunity stages & values
- •Contact management & cleanup
- •Custom fields & values setup
- •Tags & smart lists configuration
- •Bulk contact updates & imports
- •Database deduplication & organization
Funnels & Landing Pages
- •Create funnel pages from scratch
- •Edit existing landing pages
- •Mobile responsive optimization
- •Embed forms & surveys
- •Booking calendars on pages
- •Basic design & styling updates
- •Conversion tracking configuration
HighLevel Websites
- •Page creation & layout changes
- •Content updates & image replacement
- •Forms & header navigation
- •Mobile responsive fixes
- •Custom domain connections
- •Ongoing website maintenance
Email & SMS Campaigns
- •Email & SMS campaign setup
- •Branded email templates
- •SMS message templates
- •Nurture & onboarding sequences
- •One-off broadcasts & newsletters
- •Audience segmentation
- •Deliverability testing & QA
Calendars & Appointments
- •Calendar creation & settings
- •Staff availability configuration
- •Automated appointment reminders
- •Google & Outlook integrations
- •Team & round-robin booking
- •Custom booking forms & confirmations
Forms & Surveys
- •Custom form creation
- •Multi-step interactive surveys
- •Conditional logic branching
- •Custom field mapping
- •Redirect rules & sticky contacts
- •Form styling & agency branding
Snapshots & Sub-Accounts
- •Sub-account provisioning
- •Snapshot installation & verification
- •Custom value mapping & population
- •Asset audits between accounts
- •Snapshot updates & maintenance
- •Client onboarding deployment
Conversation AI & Voice AI
- •Conversation AI bot setup
- •Bot knowledge base configuration
- •Voice AI agent setup & testing
- •Fallback to human workflows
- •Prompt tuning & FAQ feeding
- •Live chat trigger automations
Reputation Management
- •Google & Facebook review request flows
- •Review-request SMS/email triggers
- •Negative review alert workflows
- •Review widget placement
- •Reputation settings configuration
Reporting & Admin
- •Custom dashboard configuration
- •Conversion & pipeline reports
- •Data exports & audits
- •Data cleanup & deduplication
- •Contact list imports
- •Routine platform health checks
White-Label Client Support
- •Replying inside your ticketing system
- •Operating under your agency domain
- •Resolving client HighLevel bugs
- •Client onboarding walk-throughs
- •Loom video explanations
- •100% white-label representation
One VA Team Across Your Entire Agency
VA hours are purchased at the agency level and pooled across your entire HighLevel environment. No per-sub-account charge — the agency controls where its capacity is used.
Your Team From Your Client's Perspective
Where a VA needs to communicate with an agency client, the service can operate white-label. NexGenHighLevel appears as part of your agency team where agreed — allowing agencies to resell VA and technical services directly to their clients.
- Resell VA hours as a recurring monthly retainer
- Include technical support in your high-tier SaaS plans
- Your agency keeps 100% of the mark-up margin
Turn Your VA Team Into a New Revenue Stream
Illustrative example only. Agencies determine their own client pricing and other costs may apply.
Every Task. Every Client. One Dashboard.
Complete transparency over where your hours are being used, task statuses, and completion notes.
Know Where Your Hours Are Going
For larger tasks, NexGenHighLevel provides an estimated time before beginning where practical. Approve larger tasks before work begins — routine tasks proceed smoothly without unnecessary delay.
Talk to us about your agency.
We will discuss your current client volume, technical workload, and match you with the ideal monthly VA capacity. Hand off the builds and start scaling your agency.